Holiday Inn Express Hotel & Suites Jacksonville North-Fernandina by IHG

I liked the location and that there wasn’t many people staying there while we were visiting.

Breakfast was good and the attendant was very efficient. The hotel was clean, staff was friendly and helpful,and except for the location of my room( detailed below) my stay was great.Would definitely stay here again.

It was a well rounded breakfast. My wife and I thank you for providing it. The manner of organization for the choosing of the items for breakfast was well thought out. Yet, folks were unsure as the direction they were to go. The lady who was working helped with that as she stood up front to greet the people.

The night desk person, Lee, was wonderful. He was courteous and professional and all the while friendly. He maintained composure when another guest came through loudly cursing. Lee apologized to us. We had arrived quite late and he accomplished us with an extra 2 hours for checkout time. Breakfast was delicious and a great variety of high quality choices. The lady who was in charge of it was also very courteous and friendly. She kept everything filled and all surfaces clean. The beds were comfortable and linens were very nice. Last, but not least, the soap and shampoo/conditioner were excellent quality brands... nothing cheap and in sufficient quantity. Inside and out,top to bottom, a very good experience.

The bathtub wasn't very clean .